Last updated: December 8, 2025

THE SÈNSE operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. THE SÈNSE is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs your personal information.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to data that identifies or can reasonably be linked to you. It does not include anonymous or de-identified data. We may collect:

  • Contact details: name, email, billing/shipping address, phone number
  • Financial information: payment card or account details, transaction data
  • Account information: username, password, security questions, preferences
  • Transaction information: items viewed, purchased, returned, or cancelled
  • Communications: customer support inquiries
  • Device information: browser, IP address, device type, unique identifiers
  • Usage information: interactions with the Services, including pages visited and time spent

2. How We Collect Your Information

  • Directly from you: when you create an account, make purchases, or communicate with us
  • Automatically: through cookies, analytics tools, and your device interactions
  • From service providers: such as payment processors or cloud storage providers
  • From partners or third parties: as needed to provide Services

3. How We Use Your Information

We use your personal information for purposes including:

  • Providing and improving Services: processing orders, shipping, returns, account management, and personalized recommendations
  • Marketing and advertising: sending promotional messages or showing relevant ads (you may opt out)
  • Security and fraud prevention: authenticating accounts, detecting fraud, and protecting Services
  • Customer support: responding to inquiries and maintaining business relationships
  • Legal compliance: responding to lawful requests, enforcing our terms, or defending rights

4. How We Share Your Information

We may disclose personal information to:

  • Shopify and other service providers performing services on our behalf (e.g., payment processing, fulfillment, cloud storage)
  • Marketing partners for advertising or promotional purposes (in accordance with their privacy notices)
  • Third parties with your consent or at your direction
  • Affiliates within our business group
  • Legal authorities or in connection with business transactions such as mergers or bankruptcy

5. Relationship with Shopify

Your data is transmitted to and shared with Shopify, which may process it in countries outside your residence. Shopify handles enhanced features and analytics on our behalf.

Learn more about Shopify’s privacy practices and your rights here: Shopify Privacy Policy.

6. Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Always review third-party privacy policies when visiting external websites.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of majority. If a child provides personal data, parents or guardians can request deletion by contacting us at info@thesensecy.com

8. Security and Data Retention

No system is completely secure. We recommend avoiding unsecure communication channels for sensitive data.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

9. Your Rights

Depending on your location, you may have rights including:

  • Access / Know: request access to personal information we hold
  • Correction: request updates to inaccurate information
  • Deletion: request removal of your data
  • Portability: request a copy or transfer of your data
  • Communication preferences: opt out of marketing emails

For EU/UK residents, you may also:

  • Object or restrict processing
  • Withdraw consent (without affecting lawful prior processing)

To exercise your rights, contact us at info@thesensecy.com We may need to verify your identity. You may designate an authorized agent with proof of authorization.

10. Complaints

If you have concerns about how we process your personal information, contact us at info@thesensecy.com
EU residents may also lodge a complaint with their local data protection authority.

11. International Transfers

Your data may be transferred, stored, and processed outside your country. When transferring from the EU/UK, recognized mechanisms such as Standard Contractual Clauses are used unless the destination country is deemed adequate.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, legal requirements, or business operations. The revised policy will be posted here with an updated “Last updated” date.